Refund Policy
Return Policy
1) We accept returns on items that are unused, free of defects or use within 10 days after you receive it. Please email us at sales@fancycasesmaker.com for more information. We will only issue a refund if we receive the item back in perfect, unused condition with original packaging. Buyer should pay for the return shipping cost. Please must contact us before return the item back.
2) But for customized cases with your design,no return or exchanges is accepted because it's customized just for you and we can't re-sell it.
Design Defect
Quality is our top concern and we work as hard as we can to provide the highest quality/coolest gear that all your friends will ask about. Unfortunately, every once in a while there might be a defect on the design, faded graphic, or an unaligned logo. If this is the case, email us at sales@fancycasesmaker.com for further instructions
Cracks/Damage
We inspect all items before packaging and shipping. However, if you are to receive a case with a crack/bad scratch, you must contact us within 24 hours of receiving the item along with a clear picture of the faulty item and your order number.
READ: After 24 hours of receiving your item, we will not be able to process a refund for cracked/damaged merchandise.
Shipping Policy
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer
FancyCasesMaker is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. FancyCasesMaker will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
Payment Information
Guaranteed secure Checkout by Paypal.
Please make sure your shipping address details are correct before checkout.
All payments are guaranteed security through Paypal Payments. Keep your card information protected with Paypal.
Please contact us for any questions.
All orders usually process within 1 business day, but please allow up to 3 business days during periods of increased demand.
Buy with confidence, 100% satisfaction guaranteed!
Return Policy
1) We accept returns on items that are unused, free of defects or use within 10 days after you receive it. Please email us at sales@fancycasesmaker.com for more information. We will only issue a refund if we receive the item back in perfect, unused condition with original packaging. Buyer should pay for the return shipping cost. Please must contact us before return the item back.
2) But for customized cases with your design,no return or exchanges is accepted because it's customized just for you and we can't re-sell it.
Design Defect
Quality is our top concern and we work as hard as we can to provide the highest quality/coolest gear that all your friends will ask about. Unfortunately, every once in a while there might be a defect on the design, faded graphic, or an unaligned logo. If this is the case, email us at sales@fancycasesmaker.com for further instructions
Cracks/Damage
We inspect all items before packaging and shipping. However, if you are to receive a case with a crack/bad scratch, you must contact us within 24 hours of receiving the item along with a clear picture of the faulty item and your order number.
READ: After 24 hours of receiving your item, we will not be able to process a refund for cracked/damaged merchandise.
Shipping Policy
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer
FancyCasesMaker is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. FancyCasesMaker will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
Payment Information
Guaranteed secure Checkout by Paypal.
Please make sure your shipping address details are correct before checkout.
All payments are guaranteed security through Paypal Payments. Keep your card information protected with Paypal.
Please contact us for any questions.
All orders usually process within 1 business day, but please allow up to 3 business days during periods of increased demand.
Buy with confidence, 100% satisfaction guaranteed!
