FAQS

Is it safe to order from your store online?
  • Yes of course.  Guaranteed secure checkout by Paypal and your informations are well protected. Please order with confidence!
​Do you sell Samsung phone cases?!
  • Yes we do. Please click here to the Samsung Galaxy phone cases page. 
Will you have more designs? 
  • We are always adding designs regularly. Let us know what you would like to see next on our social media!
Do I Get A Tracking Number?
  • Yes, once your order is shipped, you will receive a tracking number in the email you provided. If you did not receive one, simply email us with your order # and we will send you your tracking number. Please allow the tracking number 24 hours to update.
Can I Cancel Or Change My Order?
  • Once the order is placed, it cannot be altered or changed because we usually ship out orders fast. Please make sure your shipping address is correct before checkout.
Buy 2 get 2 FREE.  Is this for phone cases only? Do I need to put 2 in my cart only?
  • Yes it's for phone cases only and you just need to put 2 in your cart when you go to checkout. We'll then automatically ship 4 cases to you for sure.No worries.
Do you offer special discount to your loyal customers?
  • Yes of course. We always offer special discount to our loyal customers. Any questions please do not hesitate to email us .
How Long Will It Take To Receive My Order?
   Here below are the general time frame for reference. we are trying to use the fast possible way to ship worldwide like epacket, e-parcel & more for different countries.(BUT for phone case order total over $50 we offer DHL free shipping to some destinations like USA, Canada, UK, EU, Australia)
  • 3-5 business days Free DHL shipping to USA, Canada, UK, EU, Australia for phone case order total over $50
  • 5-12 business days to USA, Canada, UK, EU, Australia,New Zealand,.
  • 7-15 business days to Russia,Ukrain,Saudi Arabia.
  • 20 business days to Mexico. 
  • If you are at distant destinations, please allow further time for delivery. If you still have not received your shipment within that time frame, please e-mail us and we will get back to you as soon as possible.Please be patient and it will definitely reach you.
 Can I Refund Or Exchange My Order?
  • Please see our Refund Policy in the checkout section of our site.
Can I buy cases wholesale to sell at my own kiosk or stand?
  • Yes of course. Please email us to discuss rates.
 I am a graphic designer,can i submit my work to you for customized case?
  • Yes sure. Please email the design to us and we can discuss the process.
 Can you help custom phone cases with my own design for resell?
  • Yes we are very happy to help. Please contact us for further details and best wholesale prices. Your satisfaction is guaranteed!

Any other questions please do not hesitate to contact us.